Thomas Bertha July 13, 2018

Providing employees with smartphones is crucial for any business. Because the devices play a vital role in promoting effective communication, you have to be sure to pick the right mobile plan with the best business mobile deals. After all, a dropped call, missed text, or the failure to access a website could potentially cost your business millions.

Many service providers will do all they can to reel you in with eye-catching commercials and endless new handsets. Your decision, however, should be guided by the knowledge of which mobile plan features meet your company’s unique needs and stay within your budget.

With these in mind, here are things you should consider when picking a mobile plan for your organization.

1. Understand What Your Business Needs

The first thing you have to do is determine what exactly your mobile plan needs are. If you have sales people or staff working while on the road, how many of them need mobile plans? Do they need data or are calls and texts enough?

In every business, you have to look at the drivers behind the communication to determine how smartphones will be used. Once you have an idea of what mobile plan services you and your employees need, that’s when you begin your search.

Observe the team’s habits

Look at your company’s previous phone bills to have an accurate reading of what services you require in order to operate effectively. Consider asking yourself the following questions to see what mobile plan will best fit your company’s need:

  • Are calls made mostly local, or is there a fair amount of activity taking place across the country?
  • Would texting and data be useful to your business activities?
  • Do you need low-cost or free international calls added to your mobile plan?

2. Compare Services Offered

To find the best mobile plan, compare the services offered by carriers in your zone. Pick at least three service providers and compare their network coverage, plans, and range of services. Figure out whether they have the right business solutions needed by your company to improve operations.

The following factors are what you should consider when making the comparison:

a. Coverage

Check the service coverage in areas where you intend to do business. If a service provider has a strong presence in your region, but is sparse in cities where you meet with clients, you may end up with crappy service at crucial times. Make sure that your chosen mobile plan has a wide coverage to avoid pushing your budget far out of the line.

b. Contracts and Fees

Many businesses face hidden fees and unexpected costs, which can multiply over the number of users in your mobile plan. When making a comparison between service providers, take time to thoroughly read the contracts. The specific things you should look for are activation fees, early termination fees, and other charges you may incur if you or your employees will exceed the data limit.

c. Security

If your company stores valuable data in mobile phones such as emails and texts, and requires access to cloud software, make sure your service provider has good security options. This should include the ability to remove all data from any mobile device that is stolen or lost, or when your employee leaves the company.

d. Local or National

If your business operations are in a regional or local area, you can consider a small local service provider. Local providers normally charge a much lower rate on data and voice packages and have a more personalized service that suits your needs. However, if you are a big business, a top national service provider will work best for you as they have a wider coverage.

e. Bundles

Another option to think about is bundling all the services you need. There are some service providers that offer phone and internet service packages for businesses. It may be more cost-effective for you to get services bundled together.

f. Sharing

There are mobile plans that have shared pools of minutes which can lower your costs. However, you have to ensure that you have individual phone reports of your employees to track where the use of minutes goes.

While service providers lay out their pricing in black and white, you may still be able to negotiate on some aspect of your mobile plan to lower costs. Don’t be afraid to haggle and ask for discounts to take full advantage of your plan. As long as you’ve determined exactly what your business needs are, choosing the right mobile plan will become easier.


Al-moottil P Antony is a C-Suite Executive Support Professional for Zain, a leading mobile and data services operator with a commercial footprint in 8 Middle Eastern and African countries.